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I was calmly cutting my eight-year-old daughter’s chicken when the manager stopped beside our booth and said, “People like you don’t belong in this section.” Sophie froze with her crayon still in her hand, then looked at me and whispered, “Daddy, did we do something wrong?” I kept my voice steady even when the manager reached for her radio and called security. What she did not know was that I had already come to Bellmont House looking for proof that someone inside my own company was treating customers exactly this way.